Voice AI
Retell AI Current Time Awareness has a reliability problem.
Retell AI ships a feature called Current Time Awareness. You set a timezone, and the platform is meant to inject
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Voice AI
The 80/20 Rule of Voice Agent Development
I have been testing a voice agent for the last 3 weeks. That seems like a lot of testing. Yes,
Voice AI
Understanding Retell AI Transfer Screening Agents.
Open the Retell AI dashboard, and you will find a tab labelled "Transfer Screening Agents." Click on the
Voice AI
Abuse Ladder in Voice AI - Stop hostile calls from spiralling
What is the Abuse Ladder in Voice AI? The abuse ladder is a short, structured response script for when a
Voice AI
When to split your voice agent - The Bleed Test Framework.
I built Mark, a voice receptionist for an HVAC company. He runs on Retell, the platform we use to host
Voice AI
Gemini 3.1 Flash-Lite Works Well for Voice AI.
Gemini 3.1 Flash-Lite is one of the best models for production voice AI right now. It is fast,
Voice AI
Use Contractions to make voice agents sound more natural
A contraction is a shortened form of two words, usually made by replacing missing letters with an apostrophe. Examples: Using
Voice AI
Avoid Using Tag Questions in Voice Agent Confirmations
If your voice agent ends calls too early, skips confirmations, or sounds like it is reading a script instead of
Voice AI
Claude Beats ChatGPT for Voice AI Agents
The following is the virtual receptionist for a dental clinic, powered by GPT 5.1 (It's the one
Voice AI
How to A/B Test in Retell AI
Most businesses deploy a voice AI agent and just hope it works. The smart ones test two versions against each