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Voice AI

How To Bill Your Voice AI Clients Like A Pro.

If you're building voice AI agents for clients, you need to understand how billing really works. Because it&

19 min read
Voice AI Premium

How to Use Live Monitoring in Retell AI

Live monitoring in Retell AI lets you listen to live calls between your caller and the voice agent. It lets

2 min read
Voice AI Premium

Best practices for improving SMS deliverability for Voice AI

Think of SMS deliverability as four simple questions:  1. Did the person agree to get this?  2. Does the message

5 min read
GA4 Bigquery

How to Correctly Work With Google Analytics Data Types in BigQuery

When working with Google Analytics 4 data in BigQuery, always assume that any event parameter can be stored in multiple

4 min read
GA4 Bigquery

Tracking peak time for Website Traffic in GA4 BigQuery.

Here is how you can determine when users are most likely to visit your website in BigQuery. Step-1: Convert

3 min read
GA4 Bigquery

Tracking Google Analytics 4 AI Traffic in BigQuery

Use the following SQL (automatically generated via a text prompt in ChatGPT) to track Google Analytics 4 AI Traffic in

2 min read
Voice AI Premium

How to use Custom Dashboards in Retell AI

Custom dashboards in Retell let you track call, chat, and agent metrics through charts you configure yourself.  This guide (47

7 min read
Voice AI Premium

How to correctly use Expressive Mode in Retell AI

In Retell AI, expressive mode is available for Platform voices which is used to control how your voice agent sounds.

2 min read
GA4

How to identify the scope of any GA4 Dimension or Metric

Here is how you can quickly determine the scope of any dimension or metric in GA4 without using ‘GA4 Dimensions

2 min read
GA4

Tracking 404 pages (broken links) in Google Analytics 4

Follow the steps below to track 404 pages (broken links) in GA4 (Google Analytics 4): 1. Make sure your broken

3 min read
GA4 Bigquery

Tracking Google Analytics 4 UTM Parameters in BigQuery

Follow these 5 Simple Steps to Track GA4 UTM Parameters (aka Custom Campaigns) in BigQuery. Step-1: Calculate the values

4 min read
GA4

Filter Google Analytics 4 Reports by UTM Parameters

Here is a nice little trick to filter Google Analytics 4 reports by UTM parameters. Use the following filters while

3 min read
GA4

utm_marketing_tactic in Google Analytics 4

The ‘utm_marketing_tactic’ UTM parameter is used to send information related to your marketing tactics like your targeting strategies

1 min read
GA4

utm_creative_format in Google Analytics 4

The ‘utm_creative_format’ is a key of a UTM parameter which is just like the ‘utm_content‘ key and

1 min read
GA4

utm_campaign_id in Google Analytics 4

The ‘utm_campaign_id’ is a key of a UTM parameter which is required for sending information related to the

1 min read
GA4

utm_source_platform in Google Analytics 4

The ‘utm_source_platform’ is a key of a UTM parameter which is used to send the name of the

2 min read
GA4

utm_content (campaign content) in Google Analytics 4

‘utm_content’ is a key of a UTM parameter which is used to send information related to campaign content (ad

2 min read
GA4

utm_term (campaign term) in Google Analytics 4

‘utm_term’ a key of a UTM parameter which is used to send the information related to the campaign term

2 min read
GA4

utm_campaign (campaign name) in Google Analytics 4

‘utm_campaign’ is a key of a UTM parameter which is used to send the name of the custom campaign

3 min read
GA4

utm_medium (campaign traffic medium) in Google Analytics 4

‘utm_medium’ is a key of a UTM parameter which is used to send information related to the traffic medium

4 min read
GA4

utm_source (campaign traffic source) in Google Analytics 4

‘utm_source’ is key of a UTM parameter which is used to send information related to the traffic source of

4 min read
GA4

utm_id (Campaign ID) in Google Analytics 4.

‘utm_id’ is a key of a UTM parameter which is used to send information related to the unique identification

2 min read

Using Twilio with Retell AI via SIP Trunking for Voice AI Agents

Note: This article is in conjunction with the following articles:  1. Understanding PBX for Voice AI,  2. Overflow and After-

25 min read
Voice AI Premium

Guide and best practices for purchasing phone numbers for Voice AI.

Note: This article is in conjunction with the following articles: Understanding PBX for Voice AI, Overflow and After-Hours Voice

8 min read
GA4 Bigquery

Finding Real Google Analytics 4 Conversion Paths in BigQuery

The secret to finding the real Google Analytics 4 Conversion Paths in BigQuery is to use the last non-funnel

3 min read
GA4 Bigquery

Google Analytics 4 Traffic Attribution in BigQuery

‘event_params.source’, ‘event_params.medium’ and ‘event_params.campaign’ fields represent last-touch attribution at the event level. These

3 min read
Voice AI

Understanding Call Forwarding to Voice AI Agent

This article is in conjunction with the articles: 'Understanding PBX for Voice AI' and 'Overflow and After-

6 min read
Voice AI

Understanding PBX for Voice AI

Understanding PBX is crucial because it’s the “traffic controller” for business calls. It decides how calls flow, who they

9 min read
GA4 Bigquery

Google Analytics 4 Unique Pageviews in BigQuery

There are two methods to calculate unique pageviews in GA4 BigQuery: Method-1 (Popular but incorrect): Count the unique combination

3 min read
GA4 Bigquery

Google Analytics 4 Page Title, Page Path & Views in BigQuery

Use the following SQL (automatically generated via a text prompt in ChatGPT) to calculate Google Analytics 4 Page Title, Page

2 min read
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